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• Create a matter

  You can add a matter on the “Matter” page, in the left corner of the screen there will show a + icon, this is the matter creation button. When clicked, you will need to accept the terms and click “I Agree to Continue” before been taken to the new ...

• Change password

  ·         If you are within the client or externally, we have options available to change the password. o   Within the client you can simply change your password via the profile page settings > My Profile > “Change Password”. ·         Alternatively, ...

• How do I give feedback

  ·         We are always extremely appreciative of all feedback you may wish to give our team. o   Send Compass your feedback by clicking onto the icon in the top right of the client. o   To check on your feedback go to settings > feedback list. Here ...

• Can I unlock my matter

  ·         Yes, however, you are limited to 2 calculations per matter. Please be diligent before you confirm the calculation that you have checked all questions to be correct to avoid having to recalculate. Unlocking can be done by simply navigating ...

• Filter matters

  You can filter your matter list with our great filter, you can find this on the "Matter" page. Enter data into the fields you wish to filter by and then simply click the "Filter" button. However, be careful if you click reset you will reset the ...